UNLOCK PRO · Customer information
Warranty and Service Policy
Effective date: October 4, 2026 · Last updated: October 26, 2026
Unlock Pro sells digital products, including subscriptions, accounts and activation services. Before paying, confirm the plan's current availability, delivery method and warranty conditions with us. The individual product description provides the applicable duration and terms.
1. Delivery
Digital delivery or activation begins after payment is confirmed. The time required depends on the product and availability; confirm the expected timing before paying.
2. When a refund can be requested
You may request a refund if we cannot deliver or activate the purchased product within 24 hours after payment verification, if the delivered service materially differs from its agreed description, or if an accidental duplicate payment was made. Contact support with your order and payment details so we can investigate.
3. Warranty and technical support
Warranty coverage varies by product and is governed by the terms shown for that product at purchase. If you encounter an activation or access issue within the applicable period, contact support for assistance. A subscription's duration does not by itself establish its warranty duration.
4. Requesting help
Send your order reference and a description of the issue to unlockprosupport53@gmail.com or WhatsApp support at +20 106 933 4256. We will review the order and respond with the available resolution.